Returns & Exchanges
At Scooter Hut, we want to ensure you are 100% stoked with your new gear, which is why we offer a 90-day return policy on all unused items in their original packaging. Whether it is a change of heart or a warranty claim, our team is dedicated to getting you back on your wheels as quickly as possible.
Check Eligibility
Ensure your items are in brand new, unassembled condition with all original tags and packaging intact to qualify for a full refund or exchange.
Submit a Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a unique Return Authorization number.
Pack and Ship
Securely pack your scooter gear into a shipping box and attach the provided return label, then drop it off at any authorized postage location.
Processing and Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 3-5 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing